Shocking service, no help offered to settle my account "Really"
<p>I'm no longer working in SA and been trying to close and settle my absa account. </p> <p>Firstly they would not let my wife settle the acount with her card. </p> <p>I have been sending emails to which I have one response "Please send more details in order to assist further"</p> <p>which I did and shockingly over a month later I have yet to have any feedback of anykind, I have even gone out my way and called from and international number 3 times still to no avail. </p> <p> </p> <p>This is a note to say that I will not pay for interest for any of your Incompetence. I am happy to leave it as is and when we get to court I will be happy to defend my self. Not only will I win but you will need to pay the Attorneys fees. </p> <p> </p> <p>So let us not kid each other, send me my settlement amount upto and including the first of september so that we both can put this poor service behind us. </p> <p> </p> <p>NB note that the number provided is my SA number which is not working currently as I am out of the country, please email me or contact via facebook</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Hi Vanessa,
It has been a week and I have yet to receive feedback.
This is even more shocking.
GC
Hi Vanessa,
It has been a week and I have yet to receive feedback.
This is even more shocking.
GC
