JM
Jason M

1 reviews | Active since Oct 2014

29 Sept 2016, 13:20

Shocking Service. I regret changing to them

<p>So ive app**** for an absa cheque account the start of September online. subbmited my docs at mall of africa. little did i know that when i got paid my account wasnt active due to the incompetense of the people working there. my salary bounced back to my company. Ive contacted my HR department. theyve confirmed the money was payed into my account again today, I call the mall of africa branch just to be told that my ID document is missing on there system. docs that ive provided. im told i need to wait till tommorrow to see if my money will reflect. THAT IS TOTAL BS. i need to know today. WHO WILL BE PAYING MY OUTSTANDING ACCOUNTS. I honestly thus far regret changing banks. </p>

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Replies (1)
Absa
Absa's reply29 Sept 2016, 16:46
Official

Dear Jason

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd