Shocking service from Absa vehicle Finance & Termination Department

am disgusted in the service received by ABSA.

Week of the 25th of May I contacted ABSA to assist in changing my current debit date from the 25th of the month to the 28th of the month.

Needless to say, I was advised as it was the 25th, I need to call the 28th.

I called the 28th of May 7 calls later, R300 on airtime and was shunted from pillar to post being told my vehicle was under debtreview, and rightfully, I should not have a debit order running (which I might advise I have had since 2016).

I later received a cancellation letter of my debit order.

I too then got hold of the NCT court order which clearly reflects that my vehicle is NOT under debit review, I even emailed this through, and still no feedback.

Since the 28th of May to todate being 08 June, numerous emails and phone calls, no one seems to know what is going on, or even what to do.

I continously get told to call back!!!! Emails dont get answered either.

This is extremely shocking that a bank of this size cannot sort this issue out.

C-***0