Shocking service from Absa Stockbrokers. AVOID!!!

For months now I have been trying to open a TFSA with Absa Stockbrokers. It's been a ridiculously inefficient process requiring repeated sending of the same information and multiple phone calls and emails. Emails, when they are answered, are answered two weeks later. Promises that someone will call me back are not honored. Most recently (at last!) on 5 Oct I received an email saying the account had been created and that I would receive an email with login details. Three weeks later, after emails and calls to the call center, promises to call me back...nothing has happened! Having witnessed this consistent display of incompetence and inefficiency, I wonder if Absa can be trusted to administer the account properly. There are a number of other similar complaints here I see, so this is not an isolated incident. I could have saved myself many hours of time and a fortune in airtime if I had gone to another online broker. I strongly recommend you avoid Absa Stockbrokers.