AS
Ana S

1 reviews | Active since Nov 2015

04 Dec 2015, 10:02

Shocking service from ABSA insure! STAY AWAY!!

We had a car accident in June, someone drove into the back of us, it has now been 6 months and still our vehicle has not been repair. We have gone back and forth with Absa Insurance, dealing with Anja Matthew, broker based in Welkom. Service has been absolutely shocking to say the least. <br> NO FEEDBACK, NO FOLLOW UPS, JUST NO CARE IN THE WORLD!<br> Every week there is some sort of excuse, either documents outstanding, which we have sent through over and OVER and OVER AGAIN! We have completely lost our patience with this and can not believe that such a large company can offer such horrid service! <br> <br> STAY AWAY FROM ABSA INSURANCE AND FROM ANY BROKERS THAT SUPPLY ABSA INSURANCE.<br> <br> BROKER DETAILS:<br> ANJA MATTHEE | SHORTTERM ASSISTANT | ABSA BROKER: YOLANDA RELLING <br> Tel *** | Fax *** | C/O Ryk & Elizabeth Street, WELKOM, 9459 <br> <br>

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Replies (1)
Absa
Absa's reply04 Dec 2015, 15:30
Official
Hello Ana_Isabel,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd