MS
Marietjie S
1 reviews | Active since Feb 2012
05 Jul 2019, 21:56
Shocking service from ABSA for Dragon Pass
I have changed my account at the 4th ABSA to receive a Dragon Pass- one could not do it, another let you wait and wait,so at ABSA OR Tambo they promised me it was done. It is today 14 says since then and I still could not manage to get my Dragon Pass. I fly in 48 hours. ABSA can now take their Dragon pass to wherever they want. You cannot complain about the service, because there IS NO SERVICE!!! Do not advertise things that nobody is interested in assisting you!!
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Absa's replyOfficial
08 Jul 2019, 13:28Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply08 Jul 2019, 13:28
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management