IK
Irene K

1 reviews | Active since Apr 2011

20 Jul 2022, 09:36

SHOCKING SERVICE FROM ABSA

Really such poor service from ABSA who know nothing about the new FICA Amendment Act (FICAA). It has taken OIVER A YEAR FOR ABSA to certify that a simple account for a Sectional Title Complex is compliant. All necessary documentation that ABSA requested has been submitted - SEVERAL TIMES! Their professionalism leaves a lot to be desired.

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Replies (1)
Absa
Absa's reply20 Jul 2022, 10:13
Official
 Dear Irene  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
  
 Regards Pravesh Bejay Group Customer Care