IK
Irene K
1 reviews | Active since Apr 2011
20 Jul 2022, 09:36
SHOCKING SERVICE FROM ABSA
Really such poor service from ABSA who know nothing about the new FICA Amendment Act (FICAA). It has taken OIVER A YEAR FOR ABSA to certify that a simple account for a Sectional Title Complex is compliant. All necessary documentation that ABSA requested has been submitted - SEVERAL TIMES! Their professionalism leaves a lot to be desired.
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Replies (1)Absa's replyOfficial
20 Jul 2022, 10:13 Dear Irene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Group Customer Care
Absa's reply20 Jul 2022, 10:13
Official
Dear Irene
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Group Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
Regards Pravesh Bejay Group Customer Care
