Shocking service from Absa Bank

I finally received my Absa credit card yesterday ,31 March 2020.I notified the bank of my ****** card on the 9 March and received an S.M.S from DSV couriers on the 10 March informing me that i would receive my card within 4 to 7 working days .I phoned the Absa credit card division on two separate occasions,the last occasion being Monday 23 March.On 24 March I received a second message from DSV couriers This means that it took 22 days of which 15 days were working days. My second complaint concerning the N1 Cape Town City branch of Absa Bank is that they are taking no precautions to stop the spread of coronavirus.There is no one at the front door spraying sanitizers onto clients and there is no one spraying the front door handles with some sort of detergent. Apart from hand sanitizers, it appears as though the staff are not given any other form of protection.