WP
Willem P
1 reviews | Active since Feb 2014
22 Oct 2019, 11:24
Shocking service from Absa
App**** for, and was provisionally approved for a loan about a week ago. All documents were sent through. After numerous phone calls/emails/messages on their online banking chat, I haven't been able to reach anybody to receive feedback.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
22 Oct 2019, 12:43Dear Jacobus,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish you with feedback.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish you with feedback.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply22 Oct 2019, 12:43
Official
Dear Jacobus,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish you with feedback.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish you with feedback.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
30 Oct 2019, 09:45Dear Mr. Prinsloo,
Myself and Absa Personal Loan tried several times to get in touch with you to finalize the application but was unsuccessful. We note that the loan application has been withdrawn and not needed any longer. I tried to establish contact with you via cell *** to confirm the withdrawal as well as check with you if you are comfortable that we close the case since loan is not needed anymore. Please see emails sent and advise.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Myself and Absa Personal Loan tried several times to get in touch with you to finalize the application but was unsuccessful. We note that the loan application has been withdrawn and not needed any longer. I tried to establish contact with you via cell *** to confirm the withdrawal as well as check with you if you are comfortable that we close the case since loan is not needed anymore. Please see emails sent and advise.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply30 Oct 2019, 09:45
Official
Dear Mr. Prinsloo,
Myself and Absa Personal Loan tried several times to get in touch with you to finalize the application but was unsuccessful. We note that the loan application has been withdrawn and not needed any longer. I tried to establish contact with you via cell *** to confirm the withdrawal as well as check with you if you are comfortable that we close the case since loan is not needed anymore. Please see emails sent and advise.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Myself and Absa Personal Loan tried several times to get in touch with you to finalize the application but was unsuccessful. We note that the loan application has been withdrawn and not needed any longer. I tried to establish contact with you via cell *** to confirm the withdrawal as well as check with you if you are comfortable that we close the case since loan is not needed anymore. Please see emails sent and advise.
Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd