Shocking service by Absa
<p>I visited my Absa Adderley Street branch towards the end of June to enquire about my credit card which was due to expire on 30 June. A new card was ordered and would be delivered within a couple of days. I phoned on the 28 June to enquire and was told the card was not ordered but they will do it now. I phoned on the 7 July and was again told the card was not ordered but they will now. I also logged a complaint. I phoned today again and still no card has been ordered neither have I had any feedback from my complaint. So once again a card was ordered and I logged a complaint about my complaint!! Probably quicker now to just go to FNB and get a new one??</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
