Shocking Service and missing funds by ABSA

<p>Let me start.On Sunday 2016-09-25 at 18:00 I purchased a vehicle in a private transaction.The seller wanted a deposit which I gladly agreed to.</p> <p>I then eft'd R25000.00 to the person who has a Fnb account.The payment was immediate and went through.We both recieved confirmation.</p> <p>On Monday 2016-09-26 I again eft'd the seller to the same account,the remainder of the balance.The seller then recieved the amount,but he never recievwd the R25000.00 paid on the Sunday although the money was out of my account.I then contacted Absa internet banking who was no help.They told me it is a problem by Fnb.We then waited.On Tuesday 2016-09-27,still nothing reflected at Fnb.Absa again,no help.On Wednesday 2016-09-28 I waited 2hours inside a Absa branch only to be referred to Internet banking again.Still,nadda.After numerous emails,promises and a dispute,still nadda,nothing,zero.We visited Fnb who has nothing on record and Absa doesn't know what is going on.I am sorry,but this is poor,very poor service by Absa.They are giving no options,help or feedback.After this is resolved I am closing my account at Absa.R25000.00 is not change in my books and it is money I worked hard for.Still they feel nothing.As of now,2016-09-28 at 20:40,still nothing.</p>