Shocking service and false promises

Absa service has been absolutely shocking. I have just purchased a vehicle, in the process of purchasing a house and moved all my accounts to ABSA bank and it is now looking to be a really bad idea. The run around and continuous problems with absa is shocking and to try get higher management involved is even worse. I really urge someone with authority and senior management to contact me to resolve these issues as I am at my end with ABSA