1 reviews | Active since Oct 2014
SHOCKING SERVICE!!! Absa Gold Cheque Account
Hi there<br> <br> I am absolutely disgruntled with the way ABSA treat their clients. A few months ago I contacted them regarding another query I had. I have been a client of theirs for years, with a Savings account and a Gold Credit Card, Money Builder etc. I was told over the phone about this great new cost savings account, the ABSA GOLD CHEQUE ACCOUNT.<br> <br> I was told that I will save a lot on bank charges etc. with only a once of fee monthly fee. AND I was told that the switching of debit orders they will do and will be hassle free.<br> <br> THAT WAS MY BIGGEST CONCERN, I am busy and don't have time to do all of this. I opened the account. Now MONTHS later none of my debit orders are moved. No one have contacted me. I am paying a monthly fee on the cheque account of R98, although I am not using it.<br> <br> This morning I called the call centre. After holding on for how long, I got told I must call another number, *** OR CHANGE MY DEBIT ORDERS MYSELF at the various places.<br> <br> Needless to say this number is dead as a mouse.<br> <br> ABSA I AM REALLY UNHAPPY, and have been paying HUGE fees monthly for years. Will not recommend ABSA to anyone, have burnt my fingers to many times with them!!!
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
