KL
Kathleen L

1 reviews | Active since Oct 2016

20 Oct 2016, 12:52

Shocking service

<p>ABSA bank is one of the worst financial institues i have had the missfortune of dealing with. Took them over 1 year to give internet access to our business account and thereafter monthly issues with the account. Customer service and assistance is horrific and poor. Seriously terrible client experience and after 5 years, certainly just gets worst.</p>

0
Replies (3)
Absa
Absa's reply20 Oct 2016, 15:21
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply20 Oct 2016, 15:24
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

KL
Kathleen L's update27 Oct 2016, 09:59
Reviewer Update

please advise on feedback, hoping this is not handled in the same manner as how we have been handled for the last six years