Shocking Service

Just called Absa Ferndale on main(Randburg) to find out how to do a debit order switch as a new client but i got the shock of my life when the rudest lady by the name of Vouneeyn Kasia, well on the phone she gave me the wrong name she said her name is Noleen had to gobto the branch for her real name, she was so rude and annoyed and as a new client I'll be going back to my old bank. Thank God i did not close my old account.

All i wanted to know was how to switch & she said come to the branch with attitude then i asked what must i bring & this was her response "what do you mean, what must you bring... We just need your ID" and i told her she's been rude & sounded annoyed and she rep**** "I'm sorry you feel that way because there's isn't much i can do for you" and she hung up. The service I received doesn't even deserve a star