BR
Brenda R
1 reviews | Active since Feb 2013
13 Mar 2015, 16:22
SHOCKING SERVICE
HOW MANY TIMES DOES ONE HAVE TO BE TOLD BY THE BANK THAT ALL IS IN ORDER ON YOUR ACCOUNT WITH REGARDS TO FICA (I EVEN HAVE IT IN WRITING) AND THEN WHEN YOU TRY AND USE YOUR CARD IT IS DECLINED - NO ONE BOTHERS CALLING ME BACK - I HAVE TO RUN AROUND CALLING THEM TO FIND OUT WHAT IN THE WORLD IS GOING ON - I AM STILL IN THE DARK WITH NO ANSWER AND AM UNABLE TO USE MY CARD - THIS IS A SHOCKING WAY TO TREAT A NEW CUSTOMER - WHY ANYONE BANKS WITH ABSA IS A MYSTERY TO ME!!!
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Absa's replyOfficial
16 Mar 2015, 10:28Hello BrendaJack,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply16 Mar 2015, 10:28
Official
Hello BrendaJack,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,