NC
Nosihle C
1 reviews | Active since Dec 2015
17 Nov 2022, 15:08
Shocking service
I first complained on twitter and the branch manager gave me a call telling me she will follow up with my query and I have received no feedback whatsover. I really regret trying to open an account with Absa the worst experience ever received. I now know why I avoided this bank, the worst experience ever. Branch manager called she cabt assist, no feedback given called the call centre and they cant assist and told me I have to go back to that rude girl for feedback!!! Im so upset
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Absa's replyOfficial
18 Nov 2022, 09:57Dear Nosihle Cele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Group Customer Care Rezona Louw
Absa's reply18 Nov 2022, 09:57
Official
Dear Nosihle Cele Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Group Customer Care Rezona Louw