SHOCKING SERVICE!!!

Hi <br> <br> Have been a customer of ABSA for many many many years and never have I had such POOR SERVICE!!!! I app**** for a credit increase almost a month ago. With about 10 phone calls and call centre agents promising it will be updated first in THREE days then SEVEN working days then TEN days STILL no increase after almost a month!!! I have now been told to resubmit my paperwork. Well this is BULL. I will be moving to another bank because this is unacceptable. The bank has all the damn info already and they have records of the money going in and out. Its simple I will be finding me and my family another bank!!<br> <br> Regards<br> Vanessa