PG
Peter G

1 reviews | Active since Feb 2017

24 Oct 2017, 11:39

Shocking Service

After 3 unanswered emails to follow up on my claim that I have been waiting on them to pay for over a month now, I decided to call their call centre. I gave up on that after waiting for 30 minutes with NO response.

We done ABSA (my ratings on your corporate values): Respect - 0 Integrity - 0 Service - (-5) Excellence - (-1) Stewardship - 0

This level of service reminds me of the old Telkom days.

0
Replies (1)
Absa
Absa's reply24 Oct 2017, 14:14
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,