PP
Paul P
1 reviews | Active since May 2021
10 Oct 2023, 09:22
Shocking service
Had a *****ulent transaction on my credit card. Unresolved since July due to very poor service from ABSA. No interest in responding to client's queries both from the "private banker", his supervisors and dispute department.
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Absa's replyOfficial
10 Oct 2023, 09:43Dear Paul Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management
Absa's reply10 Oct 2023, 09:43
Official
Dear Paul Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***6. RegardsPravesh BejayCustomer Value Management