RT
Rina T

1 reviews | Active since Nov 2016

20 Jun 2017, 07:33

SHOCKING SERVICE

<p>3 month ago I got the rights to deal with my mothers account - with that no problem. However, on Saturday I went to the branch in Southern Centre, Bloemfontein for the 6th time to sort out certain issues. Every time they tell me it is now sorted only to find out a week later it is not. I have wasted time, petrol to go to this branch everytime and therefore someone who know what is going on must please call me to sort out this mess as I am not going in again. If this matter is not sorted within 4 days I will take it to social media as really, it cannot be that difficult. I also have a problem with the CArd division - SAME STORY I go in, they say it is sorted and it is not so I also want that department to call me.</p>

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Replies (1)
Absa
Absa's reply20 Jun 2017, 13:33
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Best regards,