JS
Jan S
1 reviews | Active since Jan 2018
01 Jun 2019, 10:12
Shocking phone service
I have a woolworths credit card which is operated by ABSA.
I have been on the phone for 30 minuts so far and am waiting for the 5th time to be shifted to another centre. No one seems to be able to transfer me to the correct depairtment to sort out my credit card problem. Now my call has been disconnected and I have to start again.
This is shocking service. Clearly ABSA does not care how much time it takes their customers to get some simple information
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Absa's replyOfficial
03 Jun 2019, 11:22Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Absa's reply03 Jun 2019, 11:22
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Pravesh Bejay
Specialist Case Manager
Customer Value Management