GM
Gina M
1 reviews | Active since Nov 2016
26 Feb 2021, 13:37
shocking no service from Absa
please note , this is 2nd online complaint with no feedback. You are ending partnership with virgin money and have requested we change to absa credit cards. 3 fone calls later in attempting to this I am still unsuccessful. Do you really want the business? It is on your records that I started the process with Chante , please ensure she calls me right away , I will be taking my whole absa account elsewhere should this not be resolved today
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
26 Feb 2021, 16:11Dear Gina, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply26 Feb 2021, 16:11
Official
Dear Gina, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***1 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd