NR
Nicolas R
1 reviews | Active since Jun 2015
17 Oct 2018, 18:42
shocking experience
Shocking experience: ***********/illiterate/untrained staff all the way and impossibility to reach anyone
an extract of the type of correspondence: "Good day Mr ***
You have request to be send the inform from ABSA explaining if the shareholding of the company is not a person can you please provide me registration documents of *** and shareholders, for the forex I will phone the forex consultant to explain to me what are the forms for
Regards
*** *** Enterprise Banker Business Banking Non Face 2 Face | Virtual Channels T: 0 ********** 92 option 6 E: ********** "
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Replies (2)
Absa's replyOfficial
18 Oct 2018, 13:04Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for the level of service you received.
In order for me to escalate this matter for you, will you please e-mail me the e-mail received from business bank so Management can address.
My e-mail address is ***
Regards
Claudette
Best regards,
Absa's reply18 Oct 2018, 13:04
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for the level of service you received.
In order for me to escalate this matter for you, will you please e-mail me the e-mail received from business bank so Management can address.
My e-mail address is ***
Regards
Claudette
Best regards,
NR
Nicolas R's updateReviewer Update
24 Oct 2018, 16:41Apart from receiving an email from "Management" wanting to get the name of the employee involved, nothing was done, no service rendered, no progress made. Total waste of time.
NR
Nicolas R's update24 Oct 2018, 16:41
Reviewer Update
Apart from receiving an email from "Management" wanting to get the name of the employee involved, nothing was done, no service rendered, no progress made. Total waste of time.