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masabata M

1 reviews | Active since Apr 2012

21 Jan 2016, 09:17

shocking, day lite roberry

I've been an absa client for more than 10 years now, and I never ever pay for card fee unless I lost my card, card is expired when I went to the branch they told me I have to pay 126, to renew my card or they stop it until I have that kind of cash. I mean why should I pay for something that is still exist, I still have my old card, I need to use my card now but ABSA stopped it because I don't have money to renew it.i mean I'm very dissaponted with absa, I was considering to move my salary again to them, but its like I have to think twice. if they want to close it let it be.

0
Replies (1)
Absa
Absa's reply21 Jan 2016, 13:06
Official
Hello gladysmodise,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,