1 reviews | Active since May 2017

13 Mar 2022, 12:28

Shocking bank charges!!

ABSA and their consultants are full of ****, they bill clients over R500 for banking fees and internet banking but yet they say the Gold Value bundle is R109 per month yet on my statement my acc fee is R190. Admin charges of R300 Od ledger fee R69 (whatever that is ) Digital transaction fee R20 Sms notification fee R 10. All those fees adds up to almost R600 for a bank account. Surely this is ****************. I'm so done with this bank for over 6 years complaining about the same thing. I'm definitely Nedbank which is in my opinion is the better bank.

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Replies (1)
Absa
Absa's reply14 Mar 2022, 11:56
Official
Dear  MR K JAMES
 
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
 Your complaint reference number is  C-***9
 
 Regards
   
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management 

Best regards,