WD
Wayne D
1 reviews | Active since Oct 2016
16 Oct 2023, 13:53
Shocking Appauling Service
I am sitting inside a not so busy at all absa. It is about 30 min before I was helped, now that I am helped I actually can't be helped because that 1 person that deals with my Card query is on lunch. Absolutely the biggest joke ever. While I am here I can hear other people complaining as well. Absa Is useless.
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Absa's replyOfficial
16 Oct 2023, 14:25Dear Wayne Dartnall Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6 Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply16 Oct 2023, 14:25
Official
Dear Wayne Dartnall Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6 Kind regards,Group Customer CareRezona Louw
Best regards,