TJ
Tanya J

1 reviews | Active since Nov 2024

26 Nov 2024, 09:13

SHOCKING, APAULING NO SERVICE NO ACCOUNTABLITY AT ABSA! MOVE YOUR ACCOUNTS TODAY

ABSA ESTATES - QUICK TO TAKE THEIR FEE BUT OFFER NO SERVICE AT ALL!!! WE HAVE LAID OVER 20 COMPLAINT IN A ESTATE THAT STARTED IN 2021 - WE HAD PROBEBLY 7 DIFFERENT PEOPLE ON THE ACCOUNT ONE WORSE THAN THE OTHER. NO CALL ARE ANSWERD, NO EMAILS IS ANSWERED - THE COMPLAINTS LINE IS JUST AS USESLESS AS THE PEOPLE.

AFTER ALMOST 4 YEARS - THE ESTATE IS COMPLETE. i HAVE REQESTED OUR ORIGNAL DOCUMENTS THAT ASBA INSTISTED ON BACK TO RESOLVE FIREARMS THAT IS WITH SAPS. fROM THE 29TH OF OCTOBER - A MONTH AGO - WE HAVE NO RESPONSE. I HAVE BEEN ABLE TO GET HOLD OF A MARINDA RETIEF, SHE CAN ALSO NOT TELL ME WHY THE DOCUMENT CANT BE LOCATED. ABSA OFFERD TO GIVE ME CERTIFIED COPIES... OF DOCUMENTH THEU DONT SEEP TO KNOW WHERE IT IT... THAT WILL LAST 6 MONTHS. WH IN THEIR RIGHT MIND TAKES ORIGINAL DOCUMENTS ID, MARIAGE CERTIVICATE, DEATH CERTIFICATE, GUN LICENCES AND "MISPLACES" IT LET ALONE A BANK THAT GETS PAID FOR THEIR "SERVICES" - IF YOU HAVE ANY DEALINGS WITH ABSA - MOVE TODAY!!!!!!!!!!!!

I HAVE TRIED TO ESCAELATE THE PROBLEM, WITH NO ASSISTANCE FROM ANYONE - ABSA COMPLAINTS INCLUDED! HERE ARE SOME OF THE MANY PEOPLE WE HAVE DELTH WITH WITH NO SUCESS - CHRIS JANEKE, PRETTY MAAKE, BONGIWE MUDAU, MOTALE BOITUMMELO, LERATO MOGOROSIE, SYLVIA MASIMULA, SHIRINE JANSEN, SPOKASIE MAHALELA, LEONIE TIETIES, VANYA TERBLANCH..... OOH AND THE LIST GOES ON.

ABSA SEEMS TO TAKE ORIGINAL DOCUMENTS - TAKES NO ACCOUNTABLITY AND REFUSES TO ASSIST CLIENTS TO ESCELCATE MATTERS AS IM BEING PASSED AROUND BETWEEN MARINDA - SYLIVA AND SHIREEN AT THE MOMENT. IF YOU CAN LOOSE DOCUMENTS ABSA CAN AND WILL LOOSE YOUR MONYE AND TRYING TO RESOLVE ANYTHING WITH THEM IS IMPOSSIBLE! I WILL CARRY ON AND MAKE AS MANY PEOPLE AWARE OF THIS HORRIBLE HORICIC SERVICE THAT THEY TAKE A NICE FAT % OF THE ESTATE BUT DOES NOTING TO ASSIST OR EVEN JUSTR SERVICE THEIR SO CALL CLIENTS.

IM APPAULED TO SAY THE LEAST, IM SHOCKED THAT A FINACIAL INSTITUTION IS SO UNORGANISED. i WILL TAKE THIS TO THE ATTORNY LIASON , THE ONBUTSMAN , SAPS AND CART BLANCH.

IM FED UP WITH ABSA, YOU ARE ROTTEN TO THE CORE AND INCOMPETANT ASHOLES THAT TAKLES FEES FOR SERVICES THAT YOU ARE CLEARLY INCOMPETANT TO DO.

ABSA IS LOOSING / DESTOYING SENSITVE ORIGIAL DOCUMENT AND THEY CANT EVENT TRACE IT! HOW SAFE IS YOUR MONYE......

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Replies (3)
TJ
Tanya J's update26 Nov 2024, 10:28
Reviewer Update
Documents sent as requested 7min after request - lets see how long this will take

TJ
Tanya J's update09 Dec 2024, 11:27
Reviewer Update
still no resolution not even feedback! all absa does is say they instigate and move the feedback date out further. Complains is useless


TJ
Tanya J's update09 Dec 2024, 14:09
Reviewer Update
You were provided with the contact information directly to the person - No feedback from the original complaint received after you confirmed that you have the contact info. Is it possible to log a complain on a complaint... its ridiculous. not even management that's copied in answerers a phone or responds to an email - pathetic