Shocking and disgusting Service from Absa Claremont Cape Town

<p>Have 2 business a/c's at Absa Claremont.For no good reason and without any communication or warning both my a/c's have been blocked.Why because Absa had lost my FICA documents that were delivered on there instructions to Absa Sea Point in December 2015. Colette November from Absa Claremont admitted in an email that the person who handled the matter has left there employment as the reason for my documents being lost.Now after 6 months without prior warning both these a/c's have been blocked.Numerous emails,phone calls,replies to there web site emails,remain unanswered.Shocking service and no regard for CUSTOMER SERVICE.Will in due course be closing ALL my banking a/c's as well as investments with Absa.</p> <p>The anxiety and stress in dealing with this matter has been extremely painfull and costly.Hope that there main shareholder Barclays of the UK read this email.Charles </p>