SHOCKING ABSA SERVICE AND FRUSTRATING CATCH 22- I AM LEAVING ABSA FOR GOOD!!!!

I am using Hello Peter, as Absa just isn't solving my issue!!!!!!!!!! I AM IRRITATED AND DISGUSTED WITH ABSA's RED TAPE, RIDICULOUS SYTEM and NON EXISTENT CUSTOMER CARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU ARE WASTING MY TIME!! I am SOOOOO FRUSTRATED chasing Absa on unanswered mails, a call centre that never answers or keeps you on line for half an hour (without solving the problem) and then I go to the branch and still no resolution. I again phone (as my emails just go nowhere) and then again into the bank and still I cannot sort the problem out!!!!!!!!!!!!!!! Absa is a joke - I have never encountered such a ******* system to pay off a home loan that creates an endless IRRITATING, TIME WASTING catch 22. The Absa appointed attorneys cannot close my paid up home loan until Absa is able to reflect a 0.00 balance on my account. Each time I have tried to get it to zero, the next day it reflects an outstanding amount of a few Rands. The interest is calculated constantly and therefore I can never get it to exactly 0.00. I want to get rid of this bond for good (and good riddance Absa - NEVER will I go near you again!!!) but not even the people in your bank can solve my issue. They take me to a phone in the bank and make me hang on FOREVER until somebody answers and they promise it will be done and again and again I go through this PAINFUL RIDICULOUS ABSA system of RED TAPE and ANNOYING WASTE OF MY TIME!!! When is somebody senior going to respond or listen to the issue that is costing Absa lost customers - an ARCHAIC SYSTEM and HUGE CUSTOMER FRUSTRATION!!!! TELL ME HOW YTO GET TO A ZERO BALANCE SO THAT I CAN GET RID OF ABSA FOR GOOD. I closed my Absa cheque account in anger and am so pleased to be getting away by paying up my home loan. LET ME GO AND STOP THIS SILLY SYSTEM THAT IS WASTING EVERYONE's TIME. TALK to your appointed attorneys, they too are frustrated with this - WHAT WILL IT TAKE FOR A SENIOR PERSON IN ABSA TO WAKE UP TO THIS PROBLEM IN ABSA's systems?????!!!!! I THANKFULLY Bank at another bank and its LIGHT YEARS BETTER than ABSA - I cannot believe what I have been put through and still I am chasing???!!!!!! ABSA WAKE UP ITS 2021!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!