1 reviews | Active since Nov 2016

25 Nov 2016, 11:27

SHOCKING ABSA

<p>After holding for over 20mins to speak to a consultant, I get one sentence and then the phone is put down!!! 20 mins!!!! I call again and ask to speak to someone in management, and guess what!!! They cannot find someone to take my call!!! How do South Africans tolerate this nonsense?</p>

0
Replies (1)
Absa
Absa's reply25 Nov 2016, 15:06
Official

Dear Jacques

Thank you for bringing this matter to our attention. Kindly provide us with your account number to log a formal complaint for investigation. Also please advise what you were calling card division for. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,