kM
kirtan M

1 reviews | Active since May 2016

22 Dec 2016, 07:22

shocked at absa's behaviour

<p>This is my fifth attempt trying to get absa to respolve a small issue which they seem useless about. My credit card expired in October , despite my numerous requests and attempts to get a new card they are unable to sort themselves out. I am being ********** by being charged double card fees when i dont even have the credit card gone 2 months now. I have spoken to numerous people at absa who are unable to resolve a petty issue like this !!!</p>

0
Replies (2)
Absa
Absa's reply22 Dec 2016, 11:46
Official
Dear Customer Thank you for bringing this matter to our attention. Please provide me with an account number or ID number to enable me to assist. Regards Claudette

Best regards,

kM
kirtan M's update31 Dec 2016, 06:17
Reviewer Update

kindly note you are the 6th person asking for this information ! my expired card number is ********** ********** 19,

this is getting out of hand ! 2 months gone , card expired ! but I am being charhed fees ?? depiste all my efforts to get teh card ! absa has lost the plot , how can something so simple be sooo difficult for absa !!!