Shelly Beach (Branch) - ABSA

Today I went to Shelly Beach branch to open the lowest costing ABSA account only to be able to assist me in viewing my vehicle instalments. However, I have received an email stating that a request was put through to switch my salary and debit orders from my current bank.

PLEASE NOTE that I am absolutely annoyed and irritated with this request as I clearly stated to the lady who assisted me when she asked me this question and I said NO! To receive this email means she went against what I said and did her own things!

She was not even taking NO for an answer when I said I do not want a funeral cover and eventually to shut her up, I just took the lowest paying cover but I emphasize that I DID NOT REQUEST or ASK to switch my debit orders or salary! I feel like closing this whole ABSA account after this ordeal.