Shattered

In 2017 I had online ***** on my Credit card in foreign currency in the UK and Ireland to the tune of some R25000!!! Absa disputed it completely and I then handed it to the Ombudsman. For 8 months it was dealt with without any resolution at all. Since I am a Widow n Pensioner and unemployed plus have my aged Mother as my dependent I had no way of repaying a debt of this nature. In November 2018 end of I contacted Card division to let them know of my situation and made a minimal offer I could afford since I had no way of fighting this further. I followed up on 5 December with a lengthy email. Absolutely no reply to this email and many reminders. Suddenly at the beginning of January I get an sms n call from Attorneys chasing up payment. Contacted Absa again several times in January by phone and many many emails to no avail whatsoever. Now I am still waiting for a reply to my many emails re this matter. What more can I do!!!! I have now become extremely upset and can not understand why someone like this Bank would just disregard a client of some 48 years. I think it is a very poor service offered. I will be submitting this preview publicly on Hello Peter