CJ
Charline J
1 reviews | Active since Apr 2022
07 Mar 2023, 10:20
SHARING CONFIDENTIAL INFORMATION WITH 3RD PARTIES
My bank statements were email to Mr Whiteboy without my consent. This is confidential and sensitive information and were shared with a 3rd party. I emailed Absa bank on the 1st of March and did not receive a response to date. I would like to escalate this to the POPI Act Complaints Department as well as the Ombudsman. Mr Whiteboy could see all my transactions. I am so disappointed and worried that my personal information are not in a safe space.
Helpful (0)
Replies (1)0
Replies (1)Absa's replyOfficial
07 Mar 2023, 10:27Dear Charline Jantjies
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Absa's reply07 Mar 2023, 10:27
Official
Dear Charline Jantjies
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2 Kind regards,Group Customer Care
Vanessa Crowe
