Shame on you

Shame on you. I have been diagnosed with an critical illness and in stead of helping me to make arrangements while I am waiting for the policies to pay out you want me to make double payments. The second payment is only due on the 17th of July 2025 You said you can not help as I am not in arrears yet. And when I fell in arrears after being of sick for 3 months and not receiving my full salary. You send me nasty messages after I have made arrangements and asked for less than a month's grace to be up to date with all the payments I get this.... Thank you for informing us about your current situation..... Unfortunately you have not met the restructured conditions. Your existing obligations remains unchanged. Well ABSA. Now you will be the last on the list to be paid as I have tried 6 times to make arrangements with you but you were not interested.