SHAME ON YOU ABSA FOR THINKING YOUR CONSULTANTS CAN JUDGE A CLIENT!!!!!

Where to begin , I have some financial problems due to unforeseen circumstances . I then app**** to Dept Counselling . I went on ABSA's site to open a account online and they showed I qualify for a Cheque account but because I'm going under Dept Counselling I wont have the overdraft that I understood 100% and filled in all my information . There was a problem loading my documents online so I went in to ABSA this morning to FICA my documents . The lady that helped me first was so friendly and helpful but had problems with her computer so another lady helped me. The first thing she said well you have 3 profiles and I told her yes I know my credit cards and this account I tried to open online . The attitude she had really made me feel uncomfortable . I mean I was already feeling bad for going under Dept Counselling and her attitude was like " well why must we help you" and was not friendly at all.

I told her just leave everything I will go and see if there is another bank willing to help me and I took my stuff and walked out .She didn't even try to stop me or to tell me rather to open a savings account.

On your site you have values ABSA shows and one of them is

RESPECT "We respect and value those we work with and the contribution that they make." SERVICE "We put our customers and clients at the centre of what we do."

I did not feel this at all , that consultant made me feel like a ******** .I will get back on my feet one day and everything will get better for me......SHAME ON YOU ABSA FOR THINKING YOUR CONSULTANTS CAN JUDGE A CLIENT!!!!!