SHAME ON YOU ABSA BANK

Over the wknd ABSA atm and bank cards would work. Apparently ABSA became aware of the problem but FAILED to inform customers about it. I discovered this glitch when I went to fill up my car with petrol with my little baby. I tried to pay with my card but it wouldnt work and I had no idea why. I had to leave my car at the petrol station, take my baby out and walk to the nearest atm (which isn't near btw) only to discover none of the atm's were working. It told me I had insufficient funds and that there was a problem with my card. It was HUMILIATING having to call a family member to come help me out for which they had to drive far ALL because ABSA couldn't be decent enough to let customers know that there was a problem. I have been a loyal customer for YEARS. I've always taken great care of my accounts. I fail to understand why you couldn't sent out some sort of notification to customers. What's worse is that i had to put in a half day at work to see what the problem was cause I couldn't get funds. The response I got was to \just go to checkers"..REALLY?? You happily take my bank fees each month though. Take better care of customers. This wudnt happen at FNB. Check yourselves ABSA."""