SHAME ON YOU ABSA

I am a senior citizen and I have never experience an abusive attack from anybody the way that I was treated at ABSA Key West on 05/11/2019. Because ABSA was offline, I couldn't make any of my payments on ABSA internet banking. I drove to ABSA Key West and asked if they can transfer money from my account to the beneficiaries. They said no, their internet was also off line (it always is!!!) A staff member of ABSA at enquiries said I could do this on the ATM. There was a long line of people and this woman verbally abused everybody who she was supposed to help to mange transactions on the ABSA ATM. She kept pushing me, told me to hurry op, started screaming at me (and other customers) indicating that all of us were stupid and not trying hard enough. She had zero tolerance and was very irritated that I couldn't do the transactions quick enough. She was extremely rude to me and kepttt pushing me. I was so flustered and scared of her that I deposited the money into the wrong account and then she screamed at me again when I told her that there was a mistake. To be treated like cattle is ABSA's way to assist clients. It is unacceptable and I will be contacting ABSA and the Consumer Commissioner about the conduct of this employer. I AM SHCKED AND DISMAYED AT ABSA. HOW DARE YOU TREAT YOUR CLIENTS LIKE A HERD OF STUPID IDIOTS AND FORCE THEM TO MAKE MISTAKES??