MV
Marizanne V

1 reviews | Active since Aug 2017

19 Sept 2017, 13:38

Shame on you Absa

Dear Absa, I am at a loss for words. Your Claudette responded to my previous complaint asking for my I.D. or account number. I wrote her on the 14th of August 11h30. Then again 06 September 12h22 and 19 September 10h45. I really can't complain about your service because it doesn't exist.

0
Replies (2)
Absa
Absa's reply19 Sept 2017, 14:02
Official

Dear Customer

Thank you for bringing matter to our attention.

Please accept my sincere apology for not responding due to the death of my Son I am only back today, can ypou please forward me the information as requested via private message.

Regards

Claudette

Absa
Absa's reply26 Sept 2017, 13:17
Official

Dear Mr Visser

Thank you so much for your words of comfort.

I would like to e-mail you directly, can you send me the dates transfer took place and account debited and credited.

My e-mail address is claudinele@absa.co.za

Regards

Claudette