Shame on you ABSA.

I called in at ABSA to cancel my credit card. 2 weeks later they refuse to cancel my card not telling me status of my cancellation. Meanwhile there are transactions happening on my card that I cannot stop. My reason for cancelling was their bad service to start with. Today when I called to enquire on the status of the cancellation, then I'm suddenly told that I failed security questions blah blah. They are just stalling the process so then can continue to charge card. Shame on your ABSA.