SHAME ON YOU ABSA

Received an SMS from ABSA that our business account has been "frozen" as we have not responded to their FICA request.

We never received such a request, except for the above SMS.

Tried ABSA's 0800 number, waited twice for more than 20 minutes only to be cut off. Tried the branch where we have the account only to find the relationship manager resigned in February , whoever he/she may have been (as we never had the courtesy of meeting ).

So at this point you cannot reach ABSA.

We have accounts with Investec and Standard and never experience this type of Africanicity- or should it be African tenacity in how not to deal with a client.

Time to close this account and be done with this useless bunch.

Shame on you ABSA.

One star is far too flattering....