KC
Karlien C
1 reviews | Active since Dec 2013
20 Sept 2023, 15:32
SHAME ON A PATHETIC ABSA
SHAME ON ABSA! (Is there a minus 10 star??) A week ago you admitted for wrongfully debiting ALL my money in my account. It took you SIX days to credit me while admitting your mistake???? And the audacity to charge unpaid fees due to your debiting wrongfully. After a battle and a half and dozens of e-mails, messages galore on Facebook and fruitless phone calls to USELESS staff, you eventually credited me. AND LOW AND BEHOLD it went off again and this afternoon yet again. Now ABSA just informed me it will take 4-5 working days to resolve? I am waiting for my money which I worked hard for and guess what, what I need to live. I have zero left. SHAME ON YOU
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Replies (1)KC
Dear ABSA
Greetings from the "Adventures in Banking" series, starring no other than ABSA and yours truly! Yes, it's day 9 of this epic saga, and I must say, your bank's flair for suspense and drama is truly remarkable.
Let me set the stage: It all began when my hard-earned money decided to go on a mysterious vacation, without my consent, of course. I woke up to find an unauthorized debit from my account. The plot thickens, doesn't it?
With a heart full of hope, I dialed your customer service hotline, envisioning a swift resolution and maybe even a heartfelt apology. The agent on the other end, bless their soul, assured me that my case would be prioritized, and the refund would reach me promptly. Cue the suspenseful music!
Alas, here I am on day 9, and my money seems to be enjoying its prolonged holiday far more than I ever have. I've checked my account repeatedly, expecting to see my funds magically reappear, but alas, it's a no-show.
I must admit, I'm growing quite attached to this nail-biting, cliff-hanger experience. Every day without my money is like a new episode of a thrilling series, with no end in sight. Will I ever be reunited with my funds, or is this the bank's way of helping me embrace minimalism?
In the spirit of constructive feedback, might I suggest that your bank adds a dash of transparency and a sprinkle of urgency to its repertoire? It could make for a refreshing twist in the plot.
As I sit here, pondering the mysteries of the financial world, I can't help but marvel at the resilience of my bank. Your ability to turn a simple debit error into a full-blown theatrical production is truly something to behold.
So, dear [Bank's Name], as we approach the climax of this adventure, I implore you, let's bring this saga to a close. The audience (that's me) eagerly awaits the resolution that has been promised but remains elusive. Will it be a happy ending or a twist in the tale? Only time will tell.
Yours in hopeful anticipation
Karlien C's updateReviewer Update
22 Sept 2023, 06:09Dear ABSA
Greetings from the "Adventures in Banking" series, starring no other than ABSA and yours truly! Yes, it's day 9 of this epic saga, and I must say, your bank's flair for suspense and drama is truly remarkable.
Let me set the stage: It all began when my hard-earned money decided to go on a mysterious vacation, without my consent, of course. I woke up to find an unauthorized debit from my account. The plot thickens, doesn't it?
With a heart full of hope, I dialed your customer service hotline, envisioning a swift resolution and maybe even a heartfelt apology. The agent on the other end, bless their soul, assured me that my case would be prioritized, and the refund would reach me promptly. Cue the suspenseful music!
Alas, here I am on day 9, and my money seems to be enjoying its prolonged holiday far more than I ever have. I've checked my account repeatedly, expecting to see my funds magically reappear, but alas, it's a no-show.
I must admit, I'm growing quite attached to this nail-biting, cliff-hanger experience. Every day without my money is like a new episode of a thrilling series, with no end in sight. Will I ever be reunited with my funds, or is this the bank's way of helping me embrace minimalism?
In the spirit of constructive feedback, might I suggest that your bank adds a dash of transparency and a sprinkle of urgency to its repertoire? It could make for a refreshing twist in the plot.
As I sit here, pondering the mysteries of the financial world, I can't help but marvel at the resilience of my bank. Your ability to turn a simple debit error into a full-blown theatrical production is truly something to behold.
So, dear [Bank's Name], as we approach the climax of this adventure, I implore you, let's bring this saga to a close. The audience (that's me) eagerly awaits the resolution that has been promised but remains elusive. Will it be a happy ending or a twist in the tale? Only time will tell.
Yours in hopeful anticipation
KC
Karlien C's update22 Sept 2023, 06:09
Reviewer Update
Dear ABSA
Greetings from the "Adventures in Banking" series, starring no other than ABSA and yours truly! Yes, it's day 9 of this epic saga, and I must say, your bank's flair for suspense and drama is truly remarkable.
Let me set the stage: It all began when my hard-earned money decided to go on a mysterious vacation, without my consent, of course. I woke up to find an unauthorized debit from my account. The plot thickens, doesn't it?
With a heart full of hope, I dialed your customer service hotline, envisioning a swift resolution and maybe even a heartfelt apology. The agent on the other end, bless their soul, assured me that my case would be prioritized, and the refund would reach me promptly. Cue the suspenseful music!
Alas, here I am on day 9, and my money seems to be enjoying its prolonged holiday far more than I ever have. I've checked my account repeatedly, expecting to see my funds magically reappear, but alas, it's a no-show.
I must admit, I'm growing quite attached to this nail-biting, cliff-hanger experience. Every day without my money is like a new episode of a thrilling series, with no end in sight. Will I ever be reunited with my funds, or is this the bank's way of helping me embrace minimalism?
In the spirit of constructive feedback, might I suggest that your bank adds a dash of transparency and a sprinkle of urgency to its repertoire? It could make for a refreshing twist in the plot.
As I sit here, pondering the mysteries of the financial world, I can't help but marvel at the resilience of my bank. Your ability to turn a simple debit error into a full-blown theatrical production is truly something to behold.
So, dear [Bank's Name], as we approach the climax of this adventure, I implore you, let's bring this saga to a close. The audience (that's me) eagerly awaits the resolution that has been promised but remains elusive. Will it be a happy ending or a twist in the tale? Only time will tell.
Yours in hopeful anticipation