TvdM
Toto van der Merwe
1 reviews | Active since Mar 2022
19 Nov 2022, 10:12
SHAMBOLIC
Been trying to resolve a problem with credit card for several weeks with ABSA giving the run around. Contact Centre an absolute nightmare to deal with. Complained and was told I would be contacted within 24 hours. Eight days has since passed without a response.
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Absa's replyOfficial
21 Nov 2022, 10:19Dear Toto van der Merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply21 Nov 2022, 10:19
Official
Dear Toto van der Merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***1. Kind regards,Group Customer CareRezona Louw