Seven Months of constant follow up without any joy

I am waiting for my Provident Fund moneys to be paid out to me. Many months of submitting documents, following up as been asked, I still received no joy. <br> <br> Re-application needed to be submitted in February - March as the people at Absa Provident claimed to have not received the first application.<br> <br> From there on it has become a nightmare.<br> <br> I was very patient, I did not yell or scream or swear at anyone, I only wanted good and proper service with a positive end result. My patients is up now. <br> <br> I spoke to Khaya and Savie last and I was promised that Manager Martha would phone me back she never did, that was round about mid October 2015. <br> <br> The call centre number that I've been calling every second week for follow up is 0***5. <br> <br> The email addresses used for submitting re-application documents and do follow up, was the following: [Email Removed] & [Email Removed]<br> <br> The fax number that's been used for further documentation required was: ***<br> <br> <br> Hopefully somebody would respond to this urgently as there is just no progress at all from September last year where the first application has been submitted to date.<br> <br> <br> Regards<br> (Very Disappointed) Mrs Alida Labuschagne