Settling Account

<p>I settled my ABSA account 3 weeks ago, both my ABSA credi card and Virgin Money credit card (which i over paid) then called requesting they send me settlement letters and that the credit balance on the Virgin money card be transferred to my ABSA savings account. There was no response besides an auto reply telling me about 3 days but thathas turned to 3 weeks. </p> <p>The ABSA credit card was already handed over to the attrenies but that is still no excuse for not to get the settlement letters that i had requested and the when the settlement amounts were given to me i told them i will be making the payment immediatly. </p> <p>To my surprise a few days later I recieved a call again from the atternies Brooks Luyt who would only see thesettlement after asking all the security questions. How profetional.</p> <p>I sent emails requesting the letter and the calls to stop which they did but still no settlement letters.</p>