BB
Bianca B

1 reviews | Active since Nov 2017

19 Feb 2018, 15:54

Settlement sent late

Absa sent my settlement late now the insurance doesn't want to pay the amount as the amount has expired.

0
Replies (2)
Absa
Absa's reply20 Feb 2018, 13:00
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly. Also advise the settlement is for which product.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

BB
Bianca B's update04 Apr 2018, 09:55
Reviewer Update
***