Settlement of Credit Card

I have an existing credit card with ABSA that i want to settle in full. Upon calling the department to ask what discount do I qualify for only to be stunned that I do not qualify for any discount. I have since opened an account with another bank and refuse to deal with ABSA's lack of customer satisfaction.

I have been a loyal ABSA client but not anymore. I have not settled the credit and I am in no rush to do so until they offer me something worth my time listening to.

There is clearly no appreciation from ABSA whatsoever and this proves it.

Really disappointed!