MO
Mari-Jose Olivier
1 reviews | Active since Oct 2016
21 Oct 2016, 12:03
Settlement letter refusal
<p>I have been requesting a settlement letter for my ABSA credit card for a few weeks now and still have not received it. They withdrew R130 from the account for an apparent admin fee for the settlement letter that they supposedly sent 07/10/2016 but I did not receive it. I have been a loyal customer for more than 10 years. I do not know what to do as they are just going to pile up the interest. Is there anybody that can assist me with this.</p>
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Absa's replyOfficial
24 Oct 2016, 07:21Dear Mrs Olivier
Thank you for bringing this matter to our attention.
Please be advised that I have sent a follow up to the Directors Office at Card Division to provide with the said letter URGENTLY.
Kind regards
Claudette
Best regards,
Absa's reply24 Oct 2016, 07:21
Official
Dear Mrs Olivier
Thank you for bringing this matter to our attention.
Please be advised that I have sent a follow up to the Directors Office at Card Division to provide with the said letter URGENTLY.
Kind regards
Claudette
Best regards,