Settlement letter as per offer

Item: Absa
Rating: 1
Author: Kumbirai B

At it again with Absa , settled and closed their check account as per offer but instead if updating it they keep sending me other offers to settle . Emailed the person who l delt with and no response. What a double bad experience

Helpful (0)

Replies (3)

Absa's replyOfficial

19 Nov 2021, 13:04

Dear Kumbirai Bvuma Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards, Rezona Louw Group Customer Care

Best regards,

Absa's reply19 Nov 2021, 13:04

Official

Best regards,

Kumbirai B's updateReviewer Update

19 Nov 2021, 16:11

Please contact me on my cell to resolve this as l struggle with your lines. Thank you.

Kumbirai B's update19 Nov 2021, 16:11

Reviewer Update

Please contact me on my cell to resolve this as l struggle with your lines. Thank you.

Absa's replyOfficial

26 Nov 2021, 12:58

Dear Kumbirai Bvuma Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards, Rezona Louw Group Customer Care

Best regards,

Absa's reply26 Nov 2021, 12:58

Official

Dear Kumbirai Bvuma Thank you for your posting.

Please refer to our email sent to your personal email address.

Kind regards, Rezona Louw Group Customer Care

Best regards,

Settlement letter as per offer

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